Shipping policy

Shipping Policy

Mason Carter Jewellery
Last updated: 30 April 2025

We are proud to offer shipping exclusively within the United Kingdom.

All of our jewellery is handmade to order. Please allow 2-6 weeks for us to create and prepare your item for shipping.

We will notify you via email when your order has been dispatched.

Once dispatched, delivery typically takes 1–3 business days via Royal Mail or another tracked UK courier.

Please note: delivery times may vary during busy seasons or due to external delays outside our control.

Shipping costs will be calculated and displayed at checkout.

We may offer free shipping promotions on occasion, which will be clearly stated at the time of checkout.

We currently only deliver within the United Kingdom.

If you place an order outside the UK (including via forwarding services), we may have to cancel and refund your purchase.