Terms of service

Terms & Conditions

Mason Carter Jewellery
Last updated: 30th April 2025

By accessing or placing an order through https://masoncarterjewellery.co.uk, you agree to these Terms & Conditions.


1. Company Info

A UK-based handmade jewellery business.
Email: info@masoncarterjewellery.co.uk


2. Products & Orders

  • Handmade jewellery is subject to availability
  • We may change or discontinue items at any time
  • You confirm that info you give is accurate
  • You are over 18 or have parental consent
  • Orders are for personal use in the UK only


3. Pricing & Payment

  • All prices in GBP and include VAT
  • Payments handled securely via Shopify
  • We do not store payment details


4. Shipping & Delivery

  • UK only
  • Fees and times shown at checkout
  • We aim to deliver on time, but delays may occur


5. Returns & Refunds

  • Returns accepted within 14 days of delivery
  • Items must be unused and in original condition
  • Custom/personalised items may not be returnable
  • Contact us at info@masoncarterjewellery.co.uk for returns


6. Intellectual Property

All website content (images, designs, text) belongs to Mason Carter Jewellery and may not be copied or reused.


7. Privacy

Use of this site is subject to our Privacy Policy:
https://masoncarterjewellery.co.uk/privacy-policy


8. Limitation of Liability

We are not liable for indirect or consequential damages from use of this website or products.


9. Governing Law

These terms are governed by UK law. Any disputes fall under the jurisdiction of UK courts.


10. Changes to These Terms

We may update these terms. Continued use of the site means you accept any changes.