HANDMADE LUXURY RINGS

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GENERAL FAQ

How do I find my ring size?

For the perfect fit, we recommend using our ring size guide. Click here for step-by-step instructions.

Will my jewellery look exactly like the photos?

Yes it will be just as good but because each item is handmade, there may be slight variations — this is part of what makes your piece unique.

Is moissanite a good alternative to a diamond?

Yes — moissanite is a remarkable alternative to both lab grown and natural diamonds, offering exceptional brilliance, durability, and clarity.

Unlike imitation stones, moissanite is a high-quality lab created gemstone with its own unique beauty. It delivers a level of fire and sparkle that rivals diamonds, while offering a more accessible price point.

At Mason Carter Jewellery, every moissanite stone is carefully selected to meet our exacting standards, ensuring outstanding quality across our collections.

Moissanite engagement rings have become increasingly sought after for their timeless appearance, durability, and versatility in design. They retain their brilliance over time, maintaining their clarity and presence for years to come.

While moissanite and diamonds share similar optical properties, moissanite is not a “fake diamond,” but a distinct gemstone in its own right. To the naked eye, it offers a near-identical aesthetic — elegant, refined, and never compromising on appearance.

If you are seeking a striking, enduring, and more considered alternative to a traditional diamond, moissanite is an exceptional choice.

What warranty do I receive?

At Mason Carter Jewellery, we stand behind the quality of every piece we create.

Our rings are covered by a 1-Year Manufacturing Warranty., offering lasting confidence and peace of mind.

For full details, please visit our Warranty page.

How Long Will My Order Take?

At Mason Carter Jewellery, each ring is meticulously handcrafted to order. Our standard crafting time is approximately 40 business days, ensuring every detail meets our exacting standards.

If you require your piece sooner, priority crafting options are available on request.

For your convenience, an estimated completion date is displayed on each individual product page. Please note that this timeframe refers to crafting only and does not include delivery. Full shipping details can be found on our Shipping page.

For more information on production timelines, please visit our Crafting Timeframes page.

Do You Ship WorldWide?

At present, Mason Carter Jewellery ships exclusively within the United Kingdom.

For international enquiries, we kindly invite you to contact us directly for further information, and we will be happy to assist.

Are lab grown diamonds real?

Yes — lab grown diamonds, also referred to as laboratory grown or ethical diamonds, are chemically and physically identical to natural, mined diamonds.

They offer the same exceptional beauty, fire, and brilliance, making them an increasingly popular choice for modern jewellery.

Unlike diamond simulants, lab grown diamonds possess the exact same properties as mined diamonds, ensuring no compromise in appearance or performance — only a more conscious choice.

What is the difference between a mined diamond and an ethical lab grown diamond?

The only distinction between a mined diamond and a lab grown diamond lies in its origin.

Lab grown diamonds are created using advanced technology under high pressure, replicating the natural conditions in which diamonds form. The result is a stone that is identical in composition and quality.

They offer the same exceptional fire, clarity, and carat weight as mined diamonds — without the ethical concerns traditionally associated with diamond mining.